Message from CEO

In an analogy to cuisine, REALCOM provides 'holistic gourmet solution', i.e. makes cooking equipments, operates cooking school, and delivers ingredients and recipes for gourmet dishes.

Some customers prefer to start with school (strategic consulting to improve knowledge sharing), some start with high-quality equipment (packaged software), and some start with ingredients & recipe delivery (knowledge sharing operational support). Commonality is that they all prefer to work with REALCOM, because we are effective in supporting our customers' knowledge sharing and learning organization initiatives across a wide range of interests and maturity levels.

No matter where they start, customers value our holistic and continuous support - almost 100% of our customers come back to request more products and services from us, continuing to enhance their knowledge-management capability and leading to highly productive working relationships with REALCOM. Nearly half of our revenues come from repeat sales even though we have been growing at an annual rate of 50% or higher. Such a high level of customer loyalty makes us quite unique among consulting firms and enterprise software vendors.

Our competitive advantage is 'Value to top management as a premium knowledge-management solution provider'. We serve Fortune 500 class enterprises, and our strongest champion and supporter within client organizations tend to be C-level executives.

To earn recognition and credibility, we;

• Publish books and quarterly journals, which reach over 3,000 executives at target companies.
• Cultivate strong relationships with management gurus such as
  Thomas Davenport Link to www.tomdavenport.com,
  Kazuo Ichijo Link to Bio of Professor Kazuo Ichijo of the Graduate School of International Corporate Strategy, Hitotsubashi University.,
  And Jiro Kokuryo Link to www.jkokuryo.com/profile/
• Host exclusive gathering of top management from leading companies to discuss high level strategic issues and expectations vis-a-vis knowledge management platforms to solve these strategic issue.