Case Studies

REALCOM's knowledge management solutions have been adopted by more than 150 companies in various industries, with themes ranging widely from company-wide portals to quality control.

Major Clients
The Bank of Tokyo-Mitsubishi UFJ, Ltd. Financial	Accelerating Customer-Oriented Banking with Knowledge Management The Bank of Tokyo-Mitsubishi UFJ,Ltd. (former Bank of Tokyo Mitsubishi, BTM) is undertaking its Project OPEN, a work reform effort to speed up response to customer needs through timely and proper decision-making by frontline employees. BTM chose REALCOM's KnowledgeMarket as the knowledge exchange platform for its transformation into a customer-oriented organization. Download: Case study (pdf format, 166KB)
Diamond Lease Co., Ltd. Financial	Driving Sales Ideas by Consolidating and Linking Knowledge A leasing company's strength lies in its sales force's ability to solve problems and create ideas. To boost those capabilities, a company needs to communicate the best new information and specialized knowledge on products and leases to its frontline sales force. Diamond Lease Company Limited is utilizing KnowledgeMarket as a platform for addressing these challenges. Download: Case study (pdf format, 125KB)
LaLaport Co., Ltd. Mall Developer	Boosting Organizational Capabilities with Knowledge Communities LaLaport, Inc. is actively managing knowledge across the company using REALCOM's KnowledgeMarket. Its aim is to support future business growth by beefing up organizational capabilities. To reach that goal, LaLaport wants to transcend organizational barriers and physical distances by sharing and utilizing individuals' knowledge of planning and operating shopping centers and retail stores. Download: Case study (pdf format, 119KB)
NEC Corporation IT and Comm.	Using Knowledge Communities to Fuel Innovation Global IT and telecom player NEC Corporation is aggressively rolling out an integrated solutions business that merges IT and network solutions. To buttress its business expansion, NEC chose REALCOM's KnowledgeMarket to link and share individuals' knowledge and to spur intellectual creativity. Download: Case study (pdf format, 148KB)
NTT Software Corporation Software Dev.	Raising Development Productivity by Linking Knowledge If software is the embodiment of engineers' knowledge and know-how, software development could be the process of converting users' needs (tacit knowledge) into explicit knowledge expressed in computer language. NTT Software Corporation is trying to upgrade its software development processes using knowledge sharing and linking made possible by REALCOM's KnowledgeMarket. Download: Case study (pdf format, 125KB)
OYO Corporation Construction Consulting	Sharing Knowledge to Push Corporate Reform The largest player in Japan's geological investigation and consulting industry, OYO Corporation is managing knowledge using REALCOM's KnowledgeMarket to drive structural reform. Download: Case study (pdf format, 115KB)
Pfizer Japan Inc. Pharmaceutical	Shrinking New Drug Development Lead Times Using Knowledge Communities Drug giant Pfizer Japan Inc. (Pfizer) is looking to increase speed and productivity in its clinical development process by shrinking the amount of lead-time it needs to launch new drugs. Pfizer's new-drug clinical development unit, J-clin, is spearheading the company's efforts to find a solution to this challenge-one that all pharmaceutical makers face. J-clin is taking full advantage of REALCOM's KnowledgeMarket as a solution to rationalize clinical development processes. Download: Case study (pdf format, 102KB)
PFU Limited System Solution	Mobilizing Knowledge to Accelerate Business Speed How to respond quickly to changes in customer needs and demands-this is a major proposition all companies face today. In particular for companies in the IT industry, where market trends change and innovative technologies emerge at a blinding pace, stepping up business speed is a pressing need. To address this issue, PFU Limited is merging and sharing its know-how using REALCOM's KnowledgeMarket. Download: Case study (pdf format, 116KB)
Information Technology
Information Services International-Dentsu, Ltd., (ISID)
The Japan Research Institute, Ltd.
Marubeni Information Systems Company Limited
NEC Networks & System Integration Corporation
Nittetsu Hitachi Systems Engineering, Inc.
Construction
Kajima Corporation
Toda Corporation
Obayashi Corporation
Professional Services
Japan Real Estate Institute
Kozo Keikaku Engineering, Inc.
Trading company
Marubeni Corporation
Mitsui & Co., Ltd.
Manufacturing
Nikon Corporation "Nikon Square"
Sony Corporation
Pharmaceutical
Otsuka Pharmaceutical Co., Ltd.